This policy explains what personal data Ctrl Freaks ("we", "us") collects when you visit ctrlfreaks.eu, why we collect it, how we use it, and the rights you have under the EU General Data Protection Regulation (GDPR) and the Slovenian Personal Data Protection Act (ZVOP-2).
The data controller is:
When you contact us by email or through a form on the site, we receive the details you provide (such as your name, email address, and message) so we can respond to and manage your enquiry.
When you consent, our analytics and advertising tools collect technical and usage data — for example your IP address (truncated where supported), device and browser type, pages viewed, and how you interact with the site. This helps us understand traffic and improve the site. We do not sell your data.
Cookies are small files stored on your device. We group them into two categories:
| Provider | Purpose | Category | More info |
|---|---|---|---|
| Local storage (cf_cookies) | Remembers whether you accepted or declined cookies, so we don't ask again. | Essential | Stored on your device only. |
| Google Ads / Google tag (gtag.js) | Measures ad performance and conversions, and supports remarketing. Runs in cookieless mode until you consent (Google Consent Mode v2). | Advertising | Google Privacy Policy |
| Microsoft Clarity | Analytics and aggregated session insights (e.g. heatmaps) to help us improve usability. Loaded only after you consent. | Analytics | Microsoft Privacy Statement |
You can change or withdraw your consent at any time:
We use the third-party providers listed in the table above. Where these providers process data outside the European Economic Area (for example in the United States), they rely on safeguards such as the EU Standard Contractual Clauses and/or the EU–US Data Privacy Framework. We do not sell your personal data to anyone.
We keep enquiry correspondence for as long as needed to handle your request and for a reasonable period afterwards. Analytics data is retained according to each provider's standard retention settings. Your cookie preference is stored until you clear it or change it.
Under the GDPR you have the right to access, correct, delete, or restrict processing of your personal data, to object to processing, to data portability, and to withdraw consent at any time. To exercise any of these, email info@ctrlfreaks.eu.
You also have the right to lodge a complaint with the Slovenian supervisory authority, the Information Commissioner (Informacijski pooblaščenec).
We may update this policy from time to time. The "last updated" date at the top reflects the latest version.